Can customer reviews be 'managed?'
Consumers increasingly rely on peer reviews on TripAdvisor and other sites to make purchase decisions, so it makes sense that companies have a stake in wanting to shape those opinions. But can they? Thales Teixeira says a good product trumps all
The cost of leaning-in
Women who are forced to negotiate tend to fare worse than if they hadn't negotiated at all, according to research by Christine Exley, Muriel Niederle, and Lise Vesterlund
  • How to negotiate situations that feel hopeless
    Deepak Malhotra, in his new book, Negotiating the Impossible, outlines key lessons for negotiating sticky situations
    by Carmen Nobel | Apr 18, 2016 | Comments (0)
  • Does competition make us more creative?
    Competition can bring out the best in many people in many jobs, but can it make employees more creative? The answer lies in the Goldilocks Zone
    by Michael Blanding | Apr 4, 2016 | Comments (0)
  • Developing your next CEO for the Family Business
    Family businesses have four options when considering a new CEO, but the crucial decision is whether a family member or outsider would be the best choice. John A. Davis looks at each option
    by John A. Davis | Mar 21, 2016 | Comments (1)
  • A dedication to creation: India's ad man Ranjan Kapur
    How do you build a brand amid the uncertainties and opportunities of a developing market? Harvard Business School Professor Sunil Gupta shares lessons learned from Ranjan Kapur, an iconic figure in the Indian advertising industry
    by Sean Silverthorne | Mar 2, 2016 | Comments (0)
  • Why 'sleep on it' no longer sounds like great advice
    When we have a tough decision to make, we're often encouraged to lie down and clear our heads for the night. But surprising research from Uma R. Karmarkar and colleagues indicates that "sleeping on it" won't help us make the most confident choices
    by Michael Blanding | Jan 8, 2016 | Comments (0)
  • Excellence comes from saying no
    In a new course designed by Frances Frei and Amy Schulman, business and law students help each other define and achieve their own interpretations of success. Lesson one: You can't be great at everything
    by Michael Blanding | Oct 7, 2015 | Comments (1)
  • Apple and Amazon are 'frenemies' when it comes to eReaders
    New research by Feng Zhu and colleagues reveals why sometimes it's better for fierce competitors like Apple and Amazon to work together
    by Harvard Business School Sep 7, 2015 | Comments (0)
  • The promotion that makes you feel bad
    Receiving an unexpected professional status bump doesn't always feel good, especially if it wasn't really earned. Companies need to be aware of potential problems with unearned status gain, and be ready with solutions, says Tsedal Neeley
    by Roberta Holland | Aug 14, 2015 | Comments (0)
  • Use personal experience to pick winning stocks
    In their course Stock Pitching, Lauren Cohen and Christopher Malloy teach students everything from how to pick stocks using their own insights to pitching them to investment colleagues
    by Michael Blanding | Jul 29, 2015 | Comments (0)
  • Kids benefit from having a working mom
    Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher wages than women whose mothers stayed home full time, according to research by Kathleen McGinn and colleagues
    by Carmen Nobel | Jul 16, 2015 | Comments (0)
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