While talks of ‘eTailers’ being the end of brick and mortar retailers is doing the rounds, on-ground reality tells a different story
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Raghavan, a department manager in an upmarket store in Mumbai, was a bit intrigued when an elderly lady walked up to him one day and said “You have changed our …
With their skills in providing processed food solutions that are hygienic, fresh and customized to suit individual customer taste, these Narmadabens can pose a formidable challenge to the organised, factory-based ready-to-eat segment
There is a distinct interplay of two things that seem to make modern stores click. The physical factors are all around you: scale, orderly shelves, direction signs, efficiency, technology. The vital psychological factor is also all around you, though in a subtler way
At a 100-rupee price point for an idli and coffee, any Udipi diner worth its salt knows that it can create a completely exciting world of taste, ambience, choice and service. Courtesy McDonald’s and its global peers, customers are more than willing to pay Rs 100 for an idli meal too!
While we have ‘learnt’ to respect privacy, our inherent attitude towards it is somewhat different. For Indians, personal space isn’t defined in physical terms. We see nothing wrong or disrespectful or invasive in jostling each other around
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