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Tag Archives/Modern Retail
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Damodar Mall | 03/04/2013 | 7 comments
Raghavan, a department manager in an upmarket store in Mumbai, was a bit intrigued when an elderly lady walked up to him one day and said “You have changed our …
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Damodar Mall | 01/01/2013 | 10 comments
There is a distinct interplay of two things that seem to make modern stores click. The physical factors are all around you: scale, orderly shelves, direction signs, efficiency, technology. The vital psychological factor is also all around you, though in a subtler way
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Damodar Mall | 11/30/2012 | 22 comments
At a 100-rupee price point for an idli and coffee, any Udipi diner worth its salt knows that it can create a completely exciting world of taste, ambience, choice and service. Courtesy McDonald’s and its global peers, customers are more than willing to pay Rs 100 for an idli meal too!
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Damodar Mall | 06/19/2012 | 42 comments
One of the most interesting aspects of modern retail is its potential for social transformation. In the normal buzz about supermarkets in India, where the focus is usually on either …
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