Personality Over Looks
Sudhir Rao, Chief Operating Officer, Renault India
All Hands On Deck
Rajeev Kapoor, President and CEO, Fiat India
(This story appears in the 14 August, 2009 issue of Forbes India. To visit our Archives, click here.)
Hello Mr Rao<br /> <br /> Am planning to change my M-Zen in Mumbai. Can consider a Logan, have been through mixed reviews earlier for this product.
on Jun 11, 2010Dear Mr. Rao,<br /> I am as much passionate about Logan as you may be, being a proud owner of one. I wish to put it on record that the car has effortlessly covered some 25,000 kms as of now to my complete satisfaction. True value for money. But I do fully agree with you that in the Indian perspective, it is the looks which matters the most for the obvious reason, it is the family which decides
on Aug 9, 2009Mr. Rao, How good are the after sales service of Mahindra? Do your managers take the pain to understand a customers problem and also solve it when they buy a product from Mahindra? How experienced are these guys in handling customers? Have your managers undergone some kind of training and education in handling a customer?
on Aug 4, 2009